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About Refunds & Cancellations


Please understand that appointment cancellations made with less than 24-hours notice may result in loss of the session.  Exceptions can be made in the event of an emergency.



Please be aware that refunds will only be made if requested in writing within 24-hours of your scheduled session.  Susan trusts that you have taken advantage of the 1-hour Complimentary Consultation and as result, have a full understanding of her program(s) and services to determine if they are a fit for your needs prior to enrollment.


OR alternatively have researched Holistic Wellness Coaching; her programs; and PSYCH-K, and by booking a paid session or enrolling in her program(s) that you are ready for this commitment.  


Susan limits the number of clients that she works with and is passionate about working with those who are ready for this commitment and big changes in their life.

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